Legal & Trust

Privacy Policy

Effective Date: January 2026

1. Commitment to Privacy

REGAL CHARMS ("we", "our", or "us"), located in Kota, Rajasthan, is committed to safeguarding the privacy and personal data of our website visitors and patrons. This Privacy Policy details how we collect, use, store, and protect your information when you browse and purchase from our e-commerce platform.

2. Information We Collect

Personal Contact Information: Name, delivery address, phone number, and email address provided during order placement.
Transactional Data: Order history, purchased jewelry pieces, and chosen payment method. (Note: We never store your full credit card credentials or banking passwords; all transactions are processed via secure certified payment gateways.)
Device & Log Information: IP address, browser type, and interaction metrics to optimize your shopping experience.

3. How We Use Your Information

We use your data strictly to process your jewelry orders, provide courier tracking updates, coordinate customer care, prevent fraud, and occasionally send special festive offers (which you may opt out of at any time).

4. Data Security

Our store implements 256-bit SSL encryption to ensure that all data communicated between your browser and our servers remains encrypted and confidential.

5. Grievance Redressal Officer

In accordance with Indian Information Technology regulations, if you have any privacy concerns, contact our Grievance Officer:

Officer: Regal Charms Legal & Data Desk

Address: Shop 14, Royal Heritage Arcade, Civil Lines, Kota, Rajasthan - 324001

Email: support@regalcharms.in

Phone: +91 7014058559